1. Why does Autodesk require verification of eligibility for Educational licenses?
Verification of eligibility is a process to ensure the legitimate use of Autodesk Educational licenses. By reducing misuse, Autodesk can continue to offer students, educators, and Qualified Educational Institutions worldwide free access to the same Autodesk® products used by industry professionals.
2. Who is required to verify eligibility?
Anyone seeking to access Autodesk products with an Educational license through the Autodesk Education Community is required to verify eligibility. This excludes Autodesk® Tinkercad® software.
3. Who is eligible to access Autodesk products with an Educational license through the Autodesk Education Community?
Students, aged 13 years or older and enrolled at a Qualified Educational Institution• Educators employed at a Qualified Educational Institution• Qualified Educational Institutions that need multi-user licensing for classroom or lab deployments Educational licenses may not be used for commercial, professional, or any other for-profit purpose. See here for more information.
4. What is a Qualified Educational Institution?
A “Qualified Educational Institution” is an educational institution that has been accredited by an authorized governmental agency within its applicable local, state, provincial, federal, or national government and has the primary purpose of teaching its enrolled students. This includes middle schools, high schools, and higher education institutions. See here for more information.
5. Is this a global requirement?
Yes. Autodesk is rolling out the requirement for customers to verify eligibility to access Autodesk products with an Educational license, globally.
6. How do I verify my eligibility to access Autodesk products with an Educational license?
There are three ways to verify your eligibility, each of which is processed through the Autodesk Education Community create account or sign-in workflow. Instant verification. Where available, Autodesk’s service provider, SheerID, will match your Autodesk account details with the details held by your Qualified Educational Institution and verification status will be confirmed. Single sign-on.Where enabled, you may be prompted to sign in to your school account as verification of eligibility. Document review.If instant verification or single sign-on have been unsuccessful or are unavailable, you will be asked to upload a copy of a qualifying document that was issued to you by your educational institution as proof that you are enrolled or employed at a Qualified Educational Institution. Note: It is important that the information you provide when creating your Autodesk Account is accurate and matches the information held by your Qualified Educational Institution.
7. I couldn’t find my educational institution on the list provided. What should I do?
If you can’t find your educational institution, please complete the “Request to add school” form. This will initiate a manual vetting process and, if approved, the school will be added to the Qualified Educational Institution list typically within 30 days. Please return to the Autodesk Education Community after 30 days to determine if your educational institution has been approved and added to the school list.
8. What is required for the document review process?
The document must include:
Your full legal name
Name of the educational institution at which you are enrolled or employed
A date within the current school term or within the last three months Example documentation could comprise the following and must include the information detailed above:
Student ID (A photo is not required and can be excluded. Dates must be included.)
Official letter from the educational institution (See here for an example template)
Transcript Employee ID or link to faculty listing on school website (A photo is not required and can be excluded.) Note: Once you select the document review process, you have 14 days to upload your documentation. After 14 days your request to verify eligibility will expire and you will not have access to new Autodesk educational licenses through the Autodesk Education Community.
9. How long does it take to verify my eligibility to access Autodesk products with an Education license?
Verification timeframes vary by process and region. Some general guidelines are provided below:
Instant verification: Immediate
Single sign-on: Immediate
I. Customers in the United States: Typically takes approximately 20 minutes
II. Customers outside the United States: Typically within 48 hours, but may take longer Note: Be sure to check your email junk/spam folder. Request to add school: Typically within 30 days
10.Who verifies eligibility?
Verification services are powered by Autodesk’s service provider, SheerID.
11. Where can I find more information about Autodesk's privacy and data collection/usage practices?
Consult the Autodesk Privacy Statement for information.
12.I’m waiting for my verification status to be confirmed. How can I access Autodesk software in the meantime?
We thank you for your patience and trust that your eligibility status will be determined shortly. If you are over 18 and have an urgent need for immediate access to Autodesk software, you may consider downloading a free 30-day trial.
13.My eligibility has been verified. How do I access Autodesk software?
Once verified, customers can log in to the Autodesk Education Community and download Autodesk Education licenses.